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Trust at VIA AI

Protecting customer data through enterprise-grade security, privacy controls, and independent compliance assessments.

Security

Protecting Customer Data Through Layered Security Controls

 

VIA AI employs a comprehensive security program designed to protect customer information, systems, and services. Our security framework includes encryption, access controls, infrastructure monitoring, vulnerability management, and independent security assessments.

Key security measures include:

  • Encryption of data in transit and at rest

  • Role-based access controls

  • Multi-factor authentication support

  • Continuous monitoring and logging

  • Vulnerability management and patching

  • Independent penetration testing

  • Secure cloud infrastructure

Privacy

Responsible Data Handling and Privacy Protection

We are committed to protecting personal and business information through privacy-focused policies, processes, and controls. VIA AI is designed to help customers manage their data responsibly while maintaining transparency regarding how information is collected, processed, stored, and protected.

 

Our privacy program focuses on:

  • Data minimization principles

  • Secure data processing practices

  • Access management and auditability

  • Customer transparency and control

  • Compliance with applicable privacy requirements

Trust & Compliance
 

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Independent Verification of Our Security Program

VIA AI maintains a comprehensive compliance program designed to support customer trust and regulatory requirements. We regularly evaluate and improve our controls through independent assessments and security reviews.


VIA AI has successfully completed an independent SOC 2 Type II examination based on the AICPA Trust Services Criteria.

The examination evaluated the effectiveness of controls related to:

  • Security

  • Availability

  • Processing Integrity

  • Confidentiality

  • Privacy

 

Our compliance program includes:

  • SOC 2 Type II Attested

  • Independent Security Assessments

  • Regular Penetration Testing

  • Secure Cloud Infrastructure

  • Security Policies and Operational Controls

Via.ais' SaaS platform helps financial institutions and travel retailers boost customer loyalty and unlock new revenue through personalized digital concierge services.

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30 Bankside, Kidlington, Oxfordshire, OX5 1JE, United Kingdom

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